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Bluewater Health continually looks for opportunities to improve the standards of service and care offered at our hospitals.
We welcome your questions, comments, suggestions and concerns. If you have any concerns that require immediate attention, please speak to your care provider or ask to speak with the department manager.
If you or your family have questions about your hospital care, please ask one of your healthcare providers. The unit's manager or program director are available to meet with patients and family members if required.
If you have any concerns or compliments, please let us know by calling:
Patient Survey
A Patient Satisfaction Survey is distributed montly by NRC+ Picker Group Canada, a company that specializes in hospital surveys. The company sends out questionnaires on behalf of Bluewater Health to randomly selected individuals who have had a recent stay or visit at our hospital.
It is one way that Bluewater Health can collect information about "how we are doing." If you receive a survey, please help us and take the time to answer the questions and mail it back to us. All answers are confidential.
Another way that Bluewater Health may collect inforomation about your experience as a patient is through a follow-up telephone call. The call is placed by a healthcare professional who will ask you questions about your experience while in hospital.
Your experiences give us an inside look into the quality of care that we provide. If our patients tell us about areas where we can improve, then that is valuable information that we can act upon. |
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