Quality improvement is an ongoing priority that helps us continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.
Our Quality Improvement Plan, or QIP, is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we will be able to very clearly see our targeted areas for improvement and chart our progress.
In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation will help support hospitals to further improve the quality and safety of care they provide for members of our community.
One of the ways that the Excellent Care for All Act is helping hospitals meet our community’s expectations regarding quality, patient safety and accountability is through the public reporting of Quality Improvement Plans. Quality Improvement Plans provide a meaningful way for Bluewater Health to clearly articulate our accountability to our community, patients and staff. Our QIP is focused on creating a positive patient experience and delivering high quality health care.
Our QIP is made up of two parts:
- A document that provides a brief overview of our quality improvement plan, highlighting and listing our hospital’s top priorities for the year.
- A spreadsheet that includes our improvement targets and initiatives.
The Health Quality Ontario has requested that all hospitals report on a series of core indicators to support province-wide comparisons. The core indicators that apply to our hospital are reflected in our QIP. As a community hospital, we also have a unique set of indicators to help us measure our quality improvement efforts. Not all indicators apply to all hospitals. In these cases, you will see “N/A”. This simply means that we are focusing on other important indicators.The QIP is only one of the ways we are working to improve our patients’ experiences. Please feel free to contact us with any questions you may have, or click here for the answers to some frequently asked questions about our QIP.Click here to view Bluewater Health's third annual Quality Improvement Plan.