We encourage the involvement of family and loved ones during your stay. We are partners in care with you and your family.
We do not view family as visitors. Bluewater Health supports family access outside of regular visiting hours. Visitors are friends or neighbours. Visiting hours for friends and neighbours are important, so that we can support your healing process.
General Visiting Hours are from 11:00 am to 8:30 pm daily. There are special visiting hours in Labour and Delivery, Palliative Care, Mental Health and the ICU. Please confirm times with your care provider. After these hours, entry to Bluewater Health in Sarnia is through a controlled access door located to the east of the main entrance.
You need time to rest and we want to protect your safety by reducing the risk of infection from outside sources. During your recovery, our healthcare professionals need time and space to provide you with quality care. There may be occasions when your visitors will be asked to temporarily excuse themselves from your room.
The number of visitors you are able to receive may be determined by your room. To support the care and comfort of all of our patients in semi-private and
ward rooms, we may need to reduce the activity and noise level.
Friends and family are asked to please limit their telephone calls before 11:00 am to allow nursing staff and physicians to care for your loved one.
We recognize the healing benefits of pet visitation. We have a policy to guide such visits in non-acute areas of the hospitals. For the safety, health and comfort of all patients, our policy includes requirements for advance notice and scheduling, proof of proper immunizations and pet hygiene considerations. Please discuss these requirements with your care provider who will assist you with the proper process.