What to Expect at Bluewater Health

Several changes have been implemented at the hospital in response to the COVID-19 pandemic to keep our patients, staff and hospital environment safe.

You will see physical changes to protect the health of patients and staff, such as how people move through and wait in the hospital to allow physical distancing, as well as increased cleaning. Staff in all areas of the hospital are wearing masks unless they are alone in a room with the door closed or in a designated eating area, appropriately distanced. It is expected no more than four people will share an elevator.

The hospital’s current visitor and family policy is on our website. We are temporarily limiting visitors and family members of patients to prevent transmission of the virus. There are exceptions to allow one essential support person identified during the appointment booking. Please read more here.

Patients will receive instructions on where to park and enter when their appointment is booked.

When arriving for appointments please note the following:

  • Arrive 10 minutes before your scheduled appointment time. If arriving earlier, you may be asked to remain in your car or a suitable location to ensure we are able to maintain physical distancing inside the building.
  • Enter the parking lots off Maria Street in Sarnia and Dufferin Avenue in Petrolia to park.
  • A greeter will welcome you outside the entrance.
  • Hospital staff will ask you to provide appointment information.
  • Screeners will ask you about any new cough, fever, or shortness of breath, and whether you’ve been directed to self-isolate over the last two weeks.
  • You will be given instructions about how to safely move through the hospital.
  • We will provide you with a mask. You will be expected to wear the mask for the duration of your time in the hospital.

Entering the Hospital in Sarnia

Patients may enter the hospital through the Russell Street entrance at the main/visitor parking lot or through the entrance in the underground parking garage. Enter either parking lot off Maria Street. 

What to expect when arriving for an appointment

Entering the Hospital in Petrolia

You will be given instructions on entering the hospital at time of booking.

What to expect once inside the hospital for an appointment

Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

Read more

Emergency Care

Bluewater Health’s Emergency Department (ED) provides safe, quality emergency nursing and medical care to patients.

Read more

Mental Health & Addictions Help

If you or a loved one needs support with mental health or addictions.

Read more

Covid-19 Information

To access COVID-19 information visit our COVID-19 information page.

Read more

Compliments & Concerns

We are always looking for ways to improve, and welcome your questions, comments, suggestions and concerns. If you’re in hospital, please speak to the hospital staff.

Read more

Locate a Patient

Find or contact a patient by telephone, email or e-card.

Read more