Bluewater Health is committed to providing equitable treatment to people with disabilities who use hospital services, programs, goods and facilities in a manner that respects their dignity. This commitment extends to patients, families, visitors and employees with visible or non-visible disabilities.

If you need information in an accessible format or a communication support, just ask. We're happy to work with you to meet your needs.

Accessible Formats and Communication Supports Policy
Customer Service Policy
Family Presence and Visitor Policy During COVID-19 Policy
Interpretation Services Policy
Procurement and Purchasing Policy

Bluewater Health is an equal opportunity employer and we will accommodate your needs under the Ontario Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. If you require any accommodations to fully and fairly participate in the application, interview or selection processes, please contact the Human Resources Department at (519) 464-4400 ext. 8391 or, and we will endeavor to provide a suitable accommodation in a manner that takes into account your accessibility needs.

Accessibility Plan

To ensure quality care and access to services for persons with disabilities, Bluewater Health annually prepares an Accessibility Plan. With input from individuals with disabilities, the plan helps to identify existing barriers and opportunities for improvement.

Click here for the 2021-2023 Annual Accessibility Plan.  

Accessibility Compliance Report

Under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), organizations must make their Accessibility Reports available to the public.

Accessibility Compliance Report - 2021

Accessibility Feedback Form

Please select the link for a copy of Bluewater Health's Accessibility Feedback Form.

Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

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Emergency Care

Bluewater Health’s Emergency Department (ED) provides safe, quality emergency nursing and medical care to patients.

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Mental Health & Addictions Help

If you or a loved one needs support with mental health or addictions.

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Compliments & Concerns

We are always looking for ways to improve, and welcome your questions, comments, suggestions and concerns. If you’re in hospital, please speak to the hospital staff.

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Locate a Patient

Find or contact a patient by telephone, email or e-card.

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