When You Come to the Emergency Department

Call your primary care provider first! Your family doctor or nurse practitioner are the best care providers for non-emergencies including the common cold, an ingrown toe nail or a UTI. They know your history and medications, and are your best place for consistent healthcare. If you cannot reach your primary care provider click here for a list of Alternative Healthcare Providers/Resources in our community.

If you are unsure you are having an emergency, you may also call Telehealth Ontario (1-866-797-0000) and speak with one of their nurses.

If you need to visit the Emergency Department there are a few items you should remember:

  • Please bring an up to date list of your medications with you – you can obtain this from your pharmacy and it will assist the nurses and doctors when they are prescribing and giving medications during your stay.
  • When you arrive to the ED please take off your coat and have your health card ready for the nurse.
  • If you or your loved one has a DNR document, please bring this with you.

Infographic - When should I go to the ED?


Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

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Emergency Care

Bluewater Health’s Emergency Department (ED) provides safe, quality emergency nursing and medical care to patients.

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Mental Health & Addictions Help

If you or a loved one needs support with mental health or addictions.

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Compliments & Concerns

We are always looking for ways to improve, and welcome your questions, comments, suggestions and concerns. If you’re in hospital, please speak to the hospital staff.

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Locate a Patient

Find or contact a patient by telephone, email or e-card.

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