Performance

Patient Safety Indicators

Bluewater Health is committed to providing safe, quality care to patients and use national and international best practices, improved technology, and increased patient involvement to improve patient safety.

There are nine patient safety indicators that are publicly reported on this website and also by the provincial government. These rates provide hospitals with information about patient safety issues and actions to improve. Different measures of performance are monitored at different frequencies depending on how often new information is available; some are reviewed daily while others may be reviewed weekly, monthly, or quarterly by staff, physicians, managers, executives, and Board members. The performance reports published here will be updated as new information is available (refer to detail in chart in lower right corner at each link).

Our rates can be accessed via the links below. You can also access these rates on the patient safety pages of the Health Quality Ontario website. Please note not every hospital will report all rates due to the nature of patients/cases it treats.

Central Line Infection (CLI) – hospital-acquired infections

Clostridium Difficile Infection (CDI) – hospital-acquired infections

Hand Hygiene

Hospital Standardized Mortality Ratio (HSMR)

Methicillin-Resistant Staphylococcus Aureus (MRSA) Infection – hospital-acquired bloodstream infections

Surgical Safety Checklist Compliance

Surgical Site Infection Prevention

Vancomycin-Resistant-Enterococcus (VRE) Infection – hospital-acquired bloodstream infections

Ventilator-Associated Pneumonia (VAP) – hospital-acquired infections

This information is published in accordance with the Ministry of Health and Long-Term Care directives under the Public Hospitals Act.

More information on Patient Safety and hospital-acquired infection rates at Ontario hospitals are available on the Health Quality Ontario website. Also available there are wait times for surgeries, and diagnostic testing.

In what other ways does Bluewater Health measure performance and demonstrate accountability?

  • Our Quality Improvement Plan (QIP)
  • H-SAA (Hospital Service Accountability Agreement)
  • Accreditation
  • Financial Statements
  • Expense Reporting

Where can I learn more about Bluewater Health’s performance?

Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

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Emergency Care

Bluewater Health’s Emergency Department (ED) provides safe, quality emergency nursing and medical care to patients.

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Mental Health & Addictions Help

If you or a loved one needs support with mental health or addictions.

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Compliments & Concerns

We are always looking for ways to improve, and welcome your questions, comments, suggestions and concerns. If you’re in hospital, please speak to the hospital staff.

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Patient Virtual Visit

Due to COVID-19, Bluewater Health currently has restrictions in place limiting family support and visiting in the hospital – but that doesn't mean you can't connect with your loved ones. Please let us know if you would like to schedule a 15-minute virtual visit with a loved one in hospital.

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Locate a Patient

Find or contact a patient by telephone, email or e-card.

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