How to Make a Request

Bluewater Health proactively discloses large amounts of information available to the public on the hospital’s website. Examples include,

  • Board meeting minutes
  • Hospital Service Accountability Agreement
  • Patient safety indicators
  • Accreditation reports
  • Public sector salary disclosure
  • Executive contracts

If you are unable to find the information you are looking for on the hospital’s website, please contact our Freedom of Information (FOI) Office for the information you are looking for before making a formal request under the Act. An informal request will likely prove to be both faster and more cost-effective than going through the formal request process under the Act. 

You can make a formal request for access to records by completing an Access Request Form. You can also make a request for records without using this form, provided you do so in writing.

All formal requests are subject to a $5.00 application fee. Cash, cheque or money order must accompany the request and be payable to Bluewater Health. 

If the total cost of processing your request exceeds $100, you will be provided with a fee estimate before processing begins and you will be required to pay a deposit of 50 per cent of the total processing costs before Bluewater Health begins to process your request. 

For further information on fees and costs please refer to the Fee Schedule.

Mail your request to:

Bluewater Health
Freedom of Information Office
89 Norman Street
Sarnia, Ontario 
N7T 6S3

Attention: Freedom of Information and Privacy Officer 

Hours of Operation

Health Records: Monday - Friday, 8:00 a.m. - 4 p.m., Saturday & Sunday, 8:00 am - 2:00 p.m.
Release of Information: 9:00 am to 3:00 p.m.. 
Fax: 519-464-4539

If you have further questions regarding FOI at Bluewater Health, or require further assistance with filing an FOI request, please contact the FOI Office at

Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

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Emergency Care

Bluewater Health’s Emergency Department (ED) provides safe, quality emergency nursing and medical care to patients.

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Mental Health & Addictions Help

If you or a loved one needs support with mental health or addictions.

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Compliments & Concerns

We are always looking for ways to improve, and welcome your questions, comments, suggestions and concerns. If you’re in hospital, please speak to the hospital staff.

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Locate a Patient

Find or contact a patient by telephone, email or e-card.

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