Quality Improvement Plan & Patient Safety Plan

Quality Improvement Plan

Quality improvement is an ongoing priority that helps us continually find new and better ways of doing things so we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.

Our Quality Improvement Plan, or QIP, is one tool we use to help us document and review our current performance in a variety of areas. With this plan, we are able to very clearly see our targeted areas for improvement and chart our progress.

In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation helps support hospitals to further improve the quality and safety of care they provide for members of our community.

One of the ways the Excellent Care for All Act is helping hospitals meet our community’s expectations regarding quality, patient safety and accountability is through the public reporting of QIPs. Our QIP is a meaningful way for Bluewater Health to clearly articulate our accountability to our community, patients and staff. Our QIP is focused on creating a positive patient experience and delivering high quality healthcare. The program has been paused for 2021-2022 due to pandemic pressures.

The QIP is only one of the ways we are working to improve our patients’ experiences. Please feel free to contact us with any questions you may have, or select the link for the answers to some frequently asked questions about our QIP.

Select the link for archived QIP reports.

Quality & Patient Safety Plan

Click here to access the quality and patient safety plan.
Quality and Patient Safety Plan Infographic

Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

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Emergency Care

Bluewater Health’s Emergency Department (ED) provides safe, quality emergency nursing and medical care to patients.

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Mental Health & Addictions Help

If you or a loved one needs support with mental health or addictions.

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Compliments & Concerns

We are always looking for ways to improve, and welcome your questions, comments, suggestions and concerns. If you’re in hospital, please speak to the hospital staff.

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Patient Virtual Visit

Due to COVID-19, Bluewater Health currently has restrictions in place limiting family support and visiting in the hospital – but that doesn't mean you can't connect with your loved ones. Please let us know if you would like to schedule a 15-minute virtual visit with a loved one in hospital.

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Locate a Patient

Find or contact a patient by telephone, email or e-card.

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