Indigenous Navigation Services

Through a collaborative partnership with local First Nations communities, the hospital has implemented Indigenous Navigation Services to enhance the care experience of Indigenous patients and families.

The Indigenous Navigation Services Team assists Indigenous patients, families and caregivers in moving through the hospital system and back to the community in a culturally safe and relevant manner. The roles of Indigenous Patient Navigator, Indigenous Transition Navigator, and Indigenous Substance Use Care Partner were developed in partnership with members from the three local First Nations – Aamjiwnaang First Nation (Chippewas of Sarnia), Bkejwanong (Walpole Island First Nation) and the Chippewas of Kettle and Stony Point First Nation – and other participants on the regional Indigenous Health Planning Committee.

The Indigenous Navigation Services Team works with healthcare providers in the hospital and community to ensure Indigenous patients and families:

  • Are treated with dignity and respect.
  • Receive care and information that is helpful and culturally relevant.
  • Participate in their care planning.
  • Can ensure their perspective helps shape the future experience of care for others.

Ndayaa maampii (I am here).


Indigenous Navigation Services - Handout


Indigenous Patient Navigator
Level 1, Russell Building (Resource Centre)
Bluewater Health
89 Norman Street, Sarnia, Ontario N7T 6S3

Hours & Contact

Monday to Friday, 8:00 am to 4:00 pm
Telephone: 519-464-4400

Indigenous Navigation Services Team Members
(From left) Nikki George, President & CEO Paula Reaume-Zimmer, Ashley Stone, and Doy Loulas

Nikki George, Indigenous Relations and Navigation Coordinator: (519) 464-4400 ext. 8815
Doy Loulas, Indigenous Transition Navigator: (519) 464-4400 ext. 8355
Ashley Stone, Indigenous Substance Use Care Partner: (519) 464-4400 ext. 8301

If calling from a Bluewater Health phone, please dial the extension.

Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

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