Visiting a Patient

At Bluewater Health, our top priority is to support our patients' care journeys while recognizing our need to keep all patients, staff and our community members safe. Because of COVID-19, visitor restrictions at Bluewater Health are in effect to minimize the number of people in the hospital.

Families are a vital care partner to patients in their recovery. We recognize that family members, friends and loved ones play an important part in a patient’s care experience, and we encourage their involvement.

What to Expect When Visiting a Loved One

Please do not visit a patient in hospital when you are feeling unwell. In addition to putting on a mask when entering the hospital, and cleaning hands frequently, all visitors are expected to follow these three rules for visitation:

  1. Maximum two visitors at the bedside at a time.
  2. Visitors must wear masks at all times. 
  3. No food or drink for visitors within patient rooms.

In some cases, additional precautions need to be taken before entering patient rooms, such as wearing a gown or other personal protective equipment. Please follow the additional precaution measures listed on patient doors if applicable. If a visitor is unable to comply with these rules, visitation cannot occur.

Family and Visitor Policy FAQ 

Pet Visitation

We recognize the healing benefits of pet visitation. We have a policy to guide such visits in non-acute areas of the hospitals. For the safety, health and comfort of all patients, our policy includes requirements for advance notice and scheduling, proof of proper immunizations and pet hygiene considerations. Please discuss these requirements with your care provider who will assist you with the proper process.

Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

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Emergency Care

Bluewater Health’s Emergency Department (ED) provides safe, quality emergency nursing and medical care to patients.

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Mental Health & Addictions Help

If you or a loved one needs support with mental health or addictions.

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Compliments & Concerns

We are always looking for ways to improve, and welcome your questions, comments, suggestions and concerns. If you’re in hospital, please speak to the hospital staff.

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Locate a Patient

Find or contact a patient by telephone, email or e-card.

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