Bluewater Health’s top priority is to support patients’ care journey while recognizing our need to keep all patients, staff and community members safe. In accordance with Ministry of Health and public health directives, Bluewater Health is limiting access to patients to minimize the number of people in the hospital. Due to the COVID-19 pandemic, visitor restrictions are in effect. Read more here.
Families are a vital care partner to patients in their recovery. We recognize that family members, friends and loved ones play an important part of a patient’s care experience, and we encourage the involvement of family or loved one during your stay.
We are partners in care with you and your family.
At the beginning of a hospital experience or emergency room visit at Bluewater Health, patients are asked to define their ‘family’ and how they will be involved in care and decision-making.
Designated care partners will not be restricted to the approved corporate visiting hours, but will manage their attendance to hours based on the care needs of the patient, to be determined jointly with the charge nurse and unit manager.
Please read more here.
Patient Virtual Visit
Due to COVID-19, Bluewater Health currently has restrictions in place limiting family support and visiting in the hospital – but that doesn’t mean you can’t connect with your loved ones. Please let us know if you would like to schedule a virtual visit with a loved one in hospital.
Many phones, tablets, and computers have free and easy ways to communicate with friends and family via video, voice or text*. Please see this patient resource for connecting with loved ones.
We recognize the healing benefits of pet visitation. We have a policy to guide such visits in non-acute areas of the hospitals. For the safety, health and comfort of all patients, our policy includes requirements for advance notice and scheduling, proof of proper immunizations and pet hygiene considerations. Please discuss these requirements with your care provider who will assist you with the proper process.