At Bluewater Health, respecting your privacy is vitally important to us. We have rules and regulations outlined in our privacy policy that ensures your personal health information remains private.

Select the link to read Bluewater Health’s privacy policy, COR-IM-A-7.50 - Privacy of Personal Health Information. More information about Bluewater Health's commitment to privacy and your personal health information can be found here.

For more information about Bluewater Health’s privacy protection practices, copies of our privacy policy and available brochures, or to access and/or correct your personal health information, please contact the Privacy Office.

Privacy Office

Bluewater Health, Sarnia
Russell Building
Level 5
89 Norman Street
Sarnia, Ontario N7T 6S3
Telephone: 519-464 4400, Ext. 8528

Hours of Operation

Health Records: Monday - Friday, 8:00 a.m. - 4 p.m., Saturday & Sunday, 8:00 am - 2:00 p.m.
Release of Information: 9:00 am to 3:00 p.m.. 
Fax: 519-464-4539

The Personal Health Information Protection Act (PHIPA)

The Personal Health Information Protection Act, 2004 (PHIPA), sets out the rules that persons or organizations (defined as “health care information custodians” or “health care providers”) must follow when collecting, using, disclosing, retaining and disposing of personal health information.

The Office of the Information and Privacy Commissioner (IPC) oversees compliance of the Act.

For more information about PHIPA, select the link to read Bluewater Health’s privacy brochure, Privacy: A Guide for Patients.

Notice of BORN Ontario Cybersecurity Incident

BORN Ontario is a prescribed perinatal and child registry that is funded by the province’s Ministry of Health. BORN Ontario was the victim of a cybersecurity incident earlier this year and your information may have been impacted. The incident was caused by a vulnerability in the file transfer software BORN Ontario utilized, called MOVEit.

We are among the many Ontario healthcare providers that share personal health information with BORN Ontario related to pregnancy, birth and newborn care – important healthcare encounters that can affect lifelong health. BORN collects data from healthcare providers pursuant to the authority afforded to it in the Personal Health Information Protection Act (PHIPA). BORN Ontario uses this information to identify immediate care gaps affecting individuals, link information to appropriate care providers, perform health system quality assurance, and analyze data for emerging trends. 

For specific details about the incident, and to find out if your or someone in your family’s information may have been impacted, please visit the BORN Ontario website 

Maps & Directions

Bluewater Health’s programs and services are distributed across two locations, Bluewater Health in Sarnia and Charlotte Eleanor Englehart Hospital of Bluewater Health in Petrolia. 

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Emergency Care

Bluewater Health’s Emergency Department (ED) provides safe, quality emergency nursing and medical care to patients.

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Mental Health & Addictions Help

If you or a loved one needs support with mental health or addictions.

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Compliments & Concerns

We are always looking for ways to improve, and welcome your questions, comments, suggestions and concerns. If you’re in hospital, please speak to the hospital staff.

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Locate a Patient

Find or contact a patient by telephone, email or e-card.

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